Welcome to the Certified Volunteer Long-Term Care Ombudsman Program (VOP)!

Volunteers play a critical role in advocacy for long-term care residents, and your services as a volunteer are vital in preserving the rights of Iowa’s long-term care residents. Volunteer Ombudsmen are an extension of the Office of the State Long-Term Care Ombudsman program. Currently, there are more than 8,700 certified volunteer long-term care ombudsmen serving residents throughout the United States. The VOP would not be possible without the hard work and compassion of dedicated volunteers. We value your commitment to improving the quality of life of the Iowans we serve, and appreciate your timeliness in submitting your monthly reports by the final day of each calendar month.